Keep customers in
and your competitors out
Manage Journey Interruptions.
Manage Journey Interruptions.
Manage Journey Interruptions
Shoppers install and use a variety of browser extensions to find coupons and compare price as well as other free apps and services. Some of them may drive more traffic to your site and even help you win more journeys. But some can confuse customers or pull them away with competing offers, unintended discounts, and other journey interruptions
Manage third-party promotions to recover revenue, save margins,
and keep the customer experience as you intended.
With the fastest learning network of all ad injections and coupon and price-comparison extensions that show up on shopper devices, Customer Hijacking Prevention autonomously analyzes how every journey interruption impacts your business.
DISCOVER
Finally get the visibility you need to understand which extensions, unwanted ads, and other journey interruptions shoppers are exposed to in real time. See how many of their journeys are interrupted and at which points in the journey.
TEST & BLOCK
Get to the bottom line of how each extension impacts revenue, bounce rate, CVR, AOV, and customer experience. With smart A/B testing and blocking, you can get granular about the journey interruptions you allow or block.
SEE THE IMPACT
Once you analyze and understand how these journey interruptions are impacting your business, you can make actionable decisions to see an immediate uplift in your conversion rate, revenue and other important business KPIs.
“We know that shoppers enjoy using browser shopping extensions. However, these extensions were affecting our customer experience and hindering margins without offering an ability to evaluate. With Namogoo we were able to test the impact of these extensions and gather insightful data, giving us full power over the customer experience while increasing overall conversion and profitability.”
“We strive to create seamless experiences every time our guests visit ulta.com.
Those efforts account for many elements such as preventing price comparison browser extensions from injecting popups to alternative sites while guests view our product pages. With Namogoo, we can prevent comparison extensions from interrupting our guests, which adds tremendous value to their experiences
with Ulta Beauty.”
“We’re in the aftermarket and remanufactured space and price is one of the major things that our customers pay attention to. When we found out that our competitor’s products and prices were appearing on our site, it was eye opening. Partnering with Namogoo has let us take back control of the customer experience and protect our brand reputation.”
See everything from the
analytics tool you already use
Set it up without
coding a thing
Run it on any platform,
device or browser
Customer
Journey OS
Orchestrate, manage and act upon all journey data in real time to deliver precise experiences that drive revenue.
Intent-Based
Promotions
Deliver the most effective promotions while saving your margins by individualizing for every single shopper..
Personalized
Email & SMS
Send customers smart, personalized
emails and SMSs that actually convert.
All automatically.
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